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Orders can be returned up to 30 days after the ship date for a full refund minus shipping. If you would like to return a product from your order, please request an RMA to send the unopened product back in its original sealed packaging. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully. Return label may be provided if the item arrives damaged or was mis-shipped, per our discretion.
A 15% restocking fee will be charged for all non-defective returns.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
All returns are for refund only. Replacement product must be ordered again as a new order with a new order number and will include freight and handling charges.
Note: Credit will not be issued without the return tracking to show return was delivered back. Returns take some time to process and confirm the reason chosen is correct, therefore, credits can take up to 15 business days from the date the item is delivered back.
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